POSTAGE AND CUSTOMER SERVICE
Were St Trading is committed to providing exceptional customer service and quality products. All products are throughly checked before sending them to you, however if there is a problem, please call us on 94358893 or email us on firstname.lastname@example.org
Standard delivery timeframes are between 3-5 business days. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 1 business day to arrange an immediate refund, a back order or an agreeable alternative item. Please note, we will not be held responsible for any delay beyond our control ie. issues with a third party. Each order will be provided with a tracking number. All items are sent via Australia Post. It is the responsibility of the customer to follow up parcels with Were St Trading if they do not arrive in a reasonable time frame.